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Painful feelings such as anxiety, anger, depression, low self-esteem, or tension are a normal part of being human and can affect anyone. Sometimes these feelings are temporary and can be eased by rest, relaxation, exercise, good nutrition and support of trusted friends.

At other times, stressors, relationships or past family experiences cannot be managed so easily and become overwhelming. When this happens, and you find it hard to function, you may want to seek professional help.

We have a therapist who is available on an urgent basis for consultation. There are several ways to access this individual:

If you feel this is a life threatening emergency, please call 911.

1. Call the direct line for the Urgent Mental Health Consultation at (612) 625-8475.

   If the counselor is available, the phone will be answered directly. If the counselor is busy or seeing another student please leave a message. The line is confidential. Include your phone number and best time to reach you.
   
   On occasion, calls cannot be responded to immediately but every effort will be made to respond by the end of the day or within 24 hours. Upon speaking with a counselor, it will then be determined if the phone consultation is sufficient or whether an appointment should be scheduled. Referral to service in the community may also occur.
    

2. Come directly to the Mental Health Clinic at Boynton and let the staff know you want to be seen on an urgent basis.

If our counselor is available, you will be seen at that time. If not, the counselor will be called to triage your particular situation and find another time that you can be seen. We will make every attempt to see you that day or within 24 hours if your concern cannot wait for a regular scheduled therapy appointment.

3. Medication is generally not prescribed on an urgent basis. We will do our best to arrange for you to have a medical assessment in our first available time slot.
    

4. If you need immediate service, see information on Emergency Care When Boynton Is Closed.
    

5. For more information about mental health and related resources at the University of Minnesota Twin Cities, visit the Student Mental Health Website.

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A staff of psychiatrists, licensed psychologists and licensed independent clinical social workers provide a variety of counseling options. Services available include:

• individual and couple counseling/psychotherapy (up to ten visits per year for one or in combination)
• medication assessment/management
• urgent consultation (phone or in person)
• a variety of group therapies
• social work assistance
• chemical health assessment and treatment

If you continue with on-going counseling at Boynton, appointment times and spacing will depend on your needs and your therapist’s availability.  Groups usually meet weekly.

Up to eleven counseling visits per 12-month period are offered at Boynton’s Mental Health Clinic. These are by appointment and the first appointment needs to be made in person. There is no limitation to the number of medication management visits.

At the first meeting, you and a counselor will work together to assess your needs, clarify your concerns and devise a plan for helpful service.  Sometimes the most appropriate help for you will mean that you need services other than those that the Mental Health Clinic is able to offer.  If this is so, the counselor will work to try and help you find services elsewhere to address your problems.

• If you have paid the Student Services Fees and have hospitalization insurance, your first visit to the mental health clinic has no copay.
   
  • Additional visits will require a $10 copayment for individual psychotherapy, couples counseling and medication management.
     
• If you carry the Student Health Benefit Plan, but do not have Student Service Fees or Extended Coverage, you will have a 20% co-payment.
   
• If you carry the Graduate Assistant Plan, your co-payment will be $10 for all visits, including the initial visit and group therapy visit.
   
• If you carry your own insurance, but do not have Student Services Fees, you will be responsible for the remainder of your balance after your insurance has been billed. It is your responsibility to contract you insurance company to understand what your benefits are.
   
• If you wish to purchase Boynton Health Service's Extended Coverage plan, your co-payments will continue at the current rate of $10 per individual visits and $5 for group therapy visits.

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First appointment at the Metal Health Clinic needs to be in person. Fill out an Intake Assessment form* and bring it with you at your first appointment.

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1. If you are in a life-threatening emergency, call 911.

2. For phone counseling, you may call the Crisis Connection at (612) 379-6363.

3. When Boynton is closed, you can call or be seen at a community crisis facility, such as:

Hennepin County Acute Psychiatric Services
701 Park Avenue South, Minneapolis. 
(612) 873-3161  

The emergency room at University of Minnesota Medical Center,
Fairview Riverside Campus,
2450 Riverside Avenue (on the West Bank),
Minneapolis. Parking information
(612) 672-6402.

The Hennepin County Acute Psychiatric Services and Fairview-University Medical Center charge fees for their services. Clients who use these services in person may incur charges.

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View next available appointment at the Mental Clinic

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