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Student Health Benefit Plan

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Frequently Asked Questions International Medical Assistance
 
International Medical Assistance
(Medical Evacuation and Repatriation and Travel Assistance)
 
Important Travel Benefits for Students enrolled in the Student Health Benefit Plan, are provided through MEDEX ASSISTANCE SERVICES.
Students traveling outside of their home country can now obtain free medical assistance 24 hours a day, anywhere in the world through MEDEX, a leading provider of international medical assistance services.

The MEDEX services are part of the Graduate Assistant Plan and the Student Health Benefits Plan. Whether its finding an English-speaking doctor in France, replacing a prescription in Mexico, or coordinating a medical evacuation out of Italy, MEDEX has the resources and experience to deal with the situation and offer rapid coordination and monitoring of quality medical care. 

Download and print a copy of your MEDEX ID card (156KB, PDF Format)
Medical Services Available
  • 24-hour worldwide medical referrals
     
  • Evaluation and monitoring of treatment
     
  • Medical evacuations and repatriation of mortal remains
     
  • Assistance with the coordination of on-going rehabilitation after an evacuation
     
  • Coordination of emergency medical, vaccine and blood transfers
     
  • Help with replacing lost or stolen medication and/or medical supplies
     
  • Verification of insurance coverage to facilitate hospital admission
     
  • Continuous updates to family, employer and/or home physician
Personal and Travel Services Available
  • International funds transfer
     
  • Assistance with lost or stolen travel documents (i.e. passport)
     
  • Emergency language interpretation services
     
  • Emergency cash advance
     
  • Referrals to translators, interpreters and legal resources
     
  • Emergency message transmittals
     
  • Return of children and traveling companion
     
  • Emergency family-travel arrangement
How to use MEDEX Services

Always carry the MEDEX ID card with you when you travel outside of the United States. Printed on the card are the telephone numbers for the worldwide MEDEX network. In an emergency, call the toll-free number for the country you are in. If you are in a country not listed, please call either the Brighton, England or Baltimore, Maryland Command Center collect.  If the condition is an emergency, you should immediately go to the nearest physician or hospital without delay and then contact one of the Command Centers.  

Once you call MEDEX you will be asked to provide your name, the University’s name, and a description of the situation. A multilingual coordinator will immediately render whatever assistance is necessary.  MEDEX monitors all cases until the situation is resolved.

For more information, contact MEDEX Assistance at 1-800-527-0218 or visit the MEDEX Website for more information.

 
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 Last modified on April 10, 2007