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Student Coverage |
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Frequently Asked Questions |
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1. What services
are covered by Student Services Fee?
Most provider visits and procedures,
laboratory tests and x-rays (some
exclusions apply). Students receive
a significant discount on
examinations with x-rays in the
dental clinic and on massage visits.
See a
complete list of services
covered at no additional cost. |
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2. What are the
types of services that would require
me to make a payment?
Co-payments for
mental health or physical
therapy services; immunizations,
drugs and supplies, eyewear, dental
treatment, services not medically
necessary and not covered by your
insurance. |
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3. When is my
coverage effective?
The
Student Services Fee coverage goes into
effect the same time as the coverage
dates (see coverage dates below) for the
University-sponsored
Student
Health Benefit Plan. |
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Coverage Dates for 2008-09: |
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Fall semester 2008 |
August 18,
2008 - January 19, 2009 |
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Spring semester 2009 |
January 20, 2009 - August 23, 2009 |
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Summer session 2009 |
May 18, 2009
- August 23, 2009 |
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4.
If I register or pay my Student
Services Fee before the semester
begins, can I see a provider?
The student services fee
coverage is effective when the
semester or session begins or on the
dates listed above. See coverage
dates above. You are welcome to see
a provider prior to the semester but
the Student Services Fee will not
cover the visit and you will be
responsible for paying for the
services provided.
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5. If I call while my coverage is in
effect and make an appointment for a
time after my coverage expires, will
the visit be covered? |
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Unfortunately,
services are not covered after the
expiration date of your coverage,
even if a provider was not
available. For more information on
dates of coverage, see coverage
dates above. |
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6. Nobody told me when I scheduled
the appointment that my coverage was
terminated (or that the Student
Services Fee does not cover this
service). Do I still have to pay? |
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Appointment schedulers do not always
have access to the information
needed to verify coverage and are
responsible only for scheduling
appointments. Patients are
responsible for payment of their
account and for knowing the
limitations of their health
coverage. The patient accounting
department is happy to answer your
questions about Student Service Fee
coverage. They can be reached at
(612) 624-6985. |
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7. Will the Student Service Fee
cover services provided at the
hospital if I’m referred there? |
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No, the Student Services Fee only
covers services provided at Boynton
Health Service. If you have
health insurance your insurance
company may pay for some or all of
the services provided at the
hospital. |
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8. Does my spring Student Services
Fee cover me through the summer? |
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Yes, the spring
Student Services Fee covers you until
August 17, 2008. See
coverage dates.
You will be assessed coverage for the
summer session in which you are
enrolling, if you are taking 3 or more
credits per session. We suggest you
verify that coverage has been assessed
while registering for summer session if
that is your intention. Call the Student
Benefits Office at 612-624-0627, to
verify this. More on
summer coverage. |
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9. If services
are covered by Student Services Fee
then why do I get a bill from
Boynton?
Student Services Fee covers eligible
expenses at Boynton Health Service
only after a claim has been
submitted to your insurance company
by the BHS Patient Accounting
Department and a response has been
received that:
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Provides
payment directly to us, or
explains why a service is not
covered and
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Verifies
that you have coverage in place
The monthly
billing statement lets you know the
status of your account. |
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10. Why do I
need to know the status of my
account if it is ultimately going to
be paid by Student Services Fee?
What could go wrong?
Payment is due within 45 days from
the date the claim is submitted. If
the insurance does not respond you
will need to contact the insurance
company to find out why they have
not responded and let BHS know the
status of the claim.
In addition, not all services
are fully covered by Student
Services Fee. See
list of covered
and non-covered services. |
What could
go wrong with my student account?
The most common reason a claim is
not resolved is:
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Accurate
insurance information was not
provided during the BHS
registration process to ensure
that the claim goes to the
insurance, or
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If you have
insurance through your parent
you may need to show proof of
student status before they will
process a claim.
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