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Frequently Asked Questions

 

Medical Statements/Holds/Payment & Pricing:

  1. I need to talk with someone about my medical statement.
  2. I would like my balance transferred to my S.T.A.R.S account. 
  3. I need a price on a service.
  4. I have a Boynton financial hold. Who can help?
  5. I was told I have a flag on my account. Who can help?

    Contact the Boynton Patient Accounting Office at 612-624-6985 if you have questions related to the list above.

  6. What do I do if I have an immunization hold?
    Call the Boynton Receptionist/Holds: 612-625-8900

  7. I need a release of my medical information. Who do I speak to?
    Contact the Boynton Information Desk: 612-625-8400
Insurance and Student Services Fee
  1. I have a question about my graduate assistance insurance or University-sponsored Student Health Insurance Plan?
    Contact the Student Health Benefit Plan Office: 612-624-0627

  2. I want to know about insurance coverage other than the University-sponsored plan. 
    Call your insurance company directly. (The number should be on the back of your plan card.)

  3. Are my prescriptions covered by my graduate assistance insurance plan or University-sponsored Student Health Benefit Plan?
    Contact the Boynton Pharmacy: 612-624-7655

  4. I want to know if I can go to other clinics/hospitals with my insurance plan. 
    Contact Student Health Benefit Plan Office: 612-624-0627 or call your insurance company.

  5. What does the Student Services Fee cover? 
    See the list of covered services at Boynton Health Service.
Immigration
  1. I have a question about my INS (Immigration) papers. 
    Contact the Boynton Patient Accounting Office: 612-624-6985
  2. I need to pick up my INS
    (Immigration) papers. Contact the Boynton Information Desk: 612-625-8400
Patient Feedback
  1. I am unhappy with the service I received. Who can I speak to?
    Contact the Boynton Quality Assurance Office: 612-625-5688 or provide your feedback online.
Referrals
  1. What if I need a referral to another doctor?
    Contact the Boynton Referral Office: 612-625-9120
 
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 Last modified on June 10, 2008